<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The SID Way</title>
	<atom:link href="http://thesidway.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://thesidway.com</link>
	<description>Growing your Leadership Effectiveness with Self-Initiated Development</description>
	<lastBuildDate>Tue, 01 Jan 2013 20:08:40 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.5</generator>
		<item>
		<title>Global Leadership Summit – Lencioni and Leadership Vulnerability</title>
		<link>http://thesidway.com/global-leadership-summit-lencioni-and-leadership-vulnerability/</link>
		<comments>http://thesidway.com/global-leadership-summit-lencioni-and-leadership-vulnerability/#comments</comments>
		<pubDate>Tue, 16 Aug 2011 15:23:48 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Leadership Competencies]]></category>
		<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[executive coaching]]></category>
		<category><![CDATA[Global Leadership Summit]]></category>
		<category><![CDATA[Leadership Vulnerability]]></category>
		<category><![CDATA[Patrick Lencioni]]></category>

		<guid isPermaLink="false">http://thesidway.com/?p=607</guid>
		<description><![CDATA[      
      The Willowcreek Global Leadership Summit was simulcast last week to thousands of people around the world.  I had not attended before so was a bit skeptical of sitting in a chair for two days instead of doing “real work.”  But, I heard so many positive comments from people at The Pursuit about last year’s summit that I decided to change some plans and attend.  In one word – WOW!  The summit far exceeded expectations with fabulous leadership speakers and messages &#8230;</p><div class="read_more"><a href="http://thesidway.com/global-leadership-summit-lencioni-and-leadership-vulnerability/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/global-leadership-summit-lencioni-and-leadership-vulnerability/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When Mistakes Happen, Keep Your Customer!</title>
		<link>http://thesidway.com/customer-focus-mishaps-and-unintended-consequences/</link>
		<comments>http://thesidway.com/customer-focus-mishaps-and-unintended-consequences/#comments</comments>
		<pubDate>Wed, 03 Aug 2011 18:03:40 +0000</pubDate>
		<dc:creator>Sidney</dc:creator>
				<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[Self-Initiated Development]]></category>
		<category><![CDATA[customer loyalty]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=598</guid>
		<description><![CDATA[      
      Let’s begin by asking a question: “Have you ever made a mistake and if so, please raise your hand?” We assume our readers all have their hands raised because at one time or another we have all made mistakes and mistakes typically affect others and perhaps even our credibility. When you make a mistake with a customer, the next thing you do is vital in maintaining credibility and loyalty. Some immediate actions to mitigate negative consequences if you discover a &#8230;</p><div class="read_more"><a href="http://thesidway.com/customer-focus-mishaps-and-unintended-consequences/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/customer-focus-mishaps-and-unintended-consequences/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Time Management &#8211; The SID Way Book: Now Available!</title>
		<link>http://thesidway.com/time-management-the-sid-way-book-coming-soon/</link>
		<comments>http://thesidway.com/time-management-the-sid-way-book-coming-soon/#comments</comments>
		<pubDate>Fri, 27 May 2011 14:56:52 +0000</pubDate>
		<dc:creator>Sidney</dc:creator>
				<category><![CDATA[Leadership Competencies]]></category>
		<category><![CDATA[Self-Initiated Development]]></category>
		<category><![CDATA[Time Management]]></category>
		<category><![CDATA[Work-Life Balance]]></category>
		<category><![CDATA[SID Workbook Series]]></category>
		<category><![CDATA[Time Management - The SID Way]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=514</guid>
		<description><![CDATA[      
      Successful time management and achieving a good work-life balance are keys to your success.  Do you feel frustrated because you never seem to have enough time to get everything done and sometimes miss important deadlines?  The newest of The SID Way Leadership Books, Time Management &#8211; The SID Way is now available! Get the tools, tips, and resources to effectively managing your time and work-life balance. &#160; Price: $19.95]]></description>
		<wfw:commentRss>http://thesidway.com/time-management-the-sid-way-book-coming-soon/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Make an Appointment to Get Things Done</title>
		<link>http://thesidway.com/make-an-appointment-to-get-things-done/</link>
		<comments>http://thesidway.com/make-an-appointment-to-get-things-done/#comments</comments>
		<pubDate>Mon, 16 May 2011 20:18:39 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[Time Management]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=540</guid>
		<description><![CDATA[      
      Never seem to have enough time to get some things done?  Concerned because a big project is due next week and you don’t see the time to get it done?  Do you feel “out of control” and don’t know what to do next?  Why not schedule time with yourself to focus on those tasks? We typically are not late for appointments or blow off scheduled meetings.  We are there – on time and ready to go.  I was thinking yesterday &#8230;</p><div class="read_more"><a href="http://thesidway.com/make-an-appointment-to-get-things-done/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/make-an-appointment-to-get-things-done/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The “Faceless” Time Waster</title>
		<link>http://thesidway.com/the-%e2%80%9cfaceless%e2%80%9d-time-waster/</link>
		<comments>http://thesidway.com/the-%e2%80%9cfaceless%e2%80%9d-time-waster/#comments</comments>
		<pubDate>Mon, 25 Apr 2011 22:15:59 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Time Management]]></category>
		<category><![CDATA[leadership effectiveness]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=420</guid>
		<description><![CDATA[      
      What time waster did not exist five years ago?  Yes, the answer is Facebook!  “But, Facebook is a social media tool, not a time waster,” you say.  Well, a few weeks ago I came to realize how much time is wasted each day on Facebook. Throughout my workday I would “pop in” and see what my friends were doing.  Inevitably this would lead to a few chat sessions or looking at friend’s pictures.  It was fun and helped me feel &#8230;</p><div class="read_more"><a href="http://thesidway.com/the-%e2%80%9cfaceless%e2%80%9d-time-waster/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/the-%e2%80%9cfaceless%e2%80%9d-time-waster/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Top Three Time Wasters</title>
		<link>http://thesidway.com/the-top-three-time-wasters/</link>
		<comments>http://thesidway.com/the-top-three-time-wasters/#comments</comments>
		<pubDate>Mon, 25 Apr 2011 22:12:35 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Time Management]]></category>
		<category><![CDATA[time wasters]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=418</guid>
		<description><![CDATA[      
      In our years of coaching, most people confess to having time management issues.  There never seems to be enough time.  Or, there is too much work for the amount of time available. When we dig deeper we find that there actually is enough time for the person to accomplish there tasks, were it not for a large amount of their day being devoted to “time wasters.”  Here are the top three time wasters that consume people’s time. Meetings No one &#8230;</p><div class="read_more"><a href="http://thesidway.com/the-top-three-time-wasters/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/the-top-three-time-wasters/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Focus: Doing it Right</title>
		<link>http://thesidway.com/customer-focus-doing-it-right/</link>
		<comments>http://thesidway.com/customer-focus-doing-it-right/#comments</comments>
		<pubDate>Fri, 22 Apr 2011 14:54:21 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[differentiators]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=404</guid>
		<description><![CDATA[      
      It is difficult for restaurants to differentiate themselves from their competition. They typically do it by having an excellent menu with a wide variety of choices, to appeal to the greatest audience.  They also may do something special for birthdays – a free dessert or a group of untalented wait staff singing Happy Birthday to an embarrassed guest. However, sometimes restaurants get it right.  Last weekend was our anniversary and we took a chance on a nice restaurant.  I say, &#8230;</p><div class="read_more"><a href="http://thesidway.com/customer-focus-doing-it-right/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/customer-focus-doing-it-right/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Common Themes in Self-Initiated Development, Part 2</title>
		<link>http://thesidway.com/common-themes-in-self-initiated-development-part-2/</link>
		<comments>http://thesidway.com/common-themes-in-self-initiated-development-part-2/#comments</comments>
		<pubDate>Tue, 19 Apr 2011 19:43:36 +0000</pubDate>
		<dc:creator>Sidney</dc:creator>
				<category><![CDATA[Initiative]]></category>
		<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[Self-Initiated Development]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[SID Workbook Series]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=376</guid>
		<description><![CDATA[      
      In Part 1 we identified three common themes in successful self-initiated development: The idea, thought, or circumstance that triggers the need to take action Reflection about your specific situation to evaluate the best alternatives for future actions Planning to ensure actions are aligned with your goals and schedule Let’s examine the first theme which generally starts with a trigger that prompts you to think about your situation and eventually leads to an action on your part.  Before we get into &#8230;</p><div class="read_more"><a href="http://thesidway.com/common-themes-in-self-initiated-development-part-2/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/common-themes-in-self-initiated-development-part-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What are your Customer&#8217;s Needs?</title>
		<link>http://thesidway.com/learn-your-customers-needs/</link>
		<comments>http://thesidway.com/learn-your-customers-needs/#comments</comments>
		<pubDate>Tue, 12 Apr 2011 22:20:59 +0000</pubDate>
		<dc:creator>Ben</dc:creator>
				<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[Customer Needs]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=314</guid>
		<description><![CDATA[      
      In Customer Focus – The SID Way we write a lot about knowing the needs of your customer.  Part of knowing your customer’s needs are to know more about them and how they will use your product or service.  I’m often asked, “How do I learn a customer’s needs?”  The wrong answer is to assume you know.  The simplest right answer is to ask them a series of questions to learn more. Let’s consider a scenario where you work in &#8230;</p><div class="read_more"><a href="http://thesidway.com/learn-your-customers-needs/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/learn-your-customers-needs/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Common Themes in Self-Initiated Development, Part 1</title>
		<link>http://thesidway.com/self-initiated-development-common-themes-part-1/</link>
		<comments>http://thesidway.com/self-initiated-development-common-themes-part-1/#comments</comments>
		<pubDate>Thu, 07 Apr 2011 19:16:30 +0000</pubDate>
		<dc:creator>Sidney</dc:creator>
				<category><![CDATA[Initiative]]></category>
		<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[Self-Initiated Development]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[Reflection]]></category>

		<guid isPermaLink="false">http://blog.thesidway.com/?p=296</guid>
		<description><![CDATA[      
      Initiative starts with a thought or idea that is transformed by reflection and planning into behaviors or actions for a specific, desired outcome.  The thought or idea may originate from you, may be given to you by someone else, or possibly be dictated by your circumstances.  Depending on the type of initiative needed or level of effort involved, initiative can range from a simple process to a well-thought out approach over a period of time, as is the case of &#8230;</p><div class="read_more"><a href="http://thesidway.com/self-initiated-development-common-themes-part-1/">read more</a></div>]]></description>
		<wfw:commentRss>http://thesidway.com/self-initiated-development-common-themes-part-1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
