Self-Initiated Development Resources for Leaders

The SID Way is a resource site for all leaders, managers, and future leaders and managers to learn more about leadership development, important leadership competencies, and how to attain leadership and professional goals using The SID Way development process, the next evolution in professional...

The SID Way
Leadership Vulnerability

The Willowcreek Global Leadership Summit was simulcast last week to thousands of people around the world.  I had not attended before so was a bit skeptical of sitting in a chair for two days instead of doing “real work.”  But, I heard so many positive comments from people at The Pursuit about last year’s summit that I decided to change some plans and attend.  In one word – WOW!  The summit far exceeded expectations with fabulous leadership speakers and messages …

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When Mistakes Happen, Keep Your Customer

Let’s begin by asking a question: “Have you ever made a mistake and if so, please raise your hand?” We assume our readers all have their hands raised because at one time or another we have all made mistakes and mistakes typically affect others and perhaps even our credibility. When you make a mistake with a customer, the next thing you do is vital in maintaining credibility and loyalty. Some immediate actions to mitigate negative consequences if you discover a …

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Time Management - The SID Way

Successful time management and achieving a good work-life balance are keys to your success.  Do you feel frustrated because you never seem to have enough time to get everything done and sometimes miss important deadlines?  The newest of The SID Way Leadership Books, Time Management – The SID Way is now available! Get the tools, tips, and resources to effectively managing your time and work-life balance.   Price: $19.95

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Calendar

Never seem to have enough time to get some things done?  Concerned because a big project is due next week and you don’t see the time to get it done?  Do you feel “out of control” and don’t know what to do next?  Why not schedule time with yourself to focus on those tasks? We typically are not late for appointments or blow off scheduled meetings.  We are there – on time and ready to go.  I was thinking yesterday …

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The “Faceless” Time Waster

this is businessman doing his work during a coffee-break

What time waster did not exist five years ago?  Yes, the answer is Facebook!  “But, Facebook is a social media tool, not a time waster,” you say.  Well, a few weeks ago I came to realize how much time is wasted each day on Facebook. Throughout my workday I would “pop in” and see what my friends were doing.  Inevitably this would lead to a few chat sessions or looking at friend’s pictures.  It was fun and helped me feel …

 

The Top Three Time Wasters

In our years of coaching, most people confess to having time management issues.  There never seems to be enough time.  Or, there is too much work for the amount of time available. When we dig deeper we find that there actually is enough time for the person to accomplish there tasks, were it not for a large amount of their day being devoted to “time wasters.”  Here are the top three time wasters that consume people’s time. Meetings No one …

 

Customer Focus: Doing it Right

Melting Pot Boise

It is difficult for restaurants to differentiate themselves from their competition. They typically do it by having an excellent menu with a wide variety of choices, to appeal to the greatest audience.  They also may do something special for birthdays – a free dessert or a group of untalented wait staff singing Happy Birthday to an embarrassed guest. However, sometimes restaurants get it right.  Last weekend was our anniversary and we took a chance on a nice restaurant.  I say, …

 

Common Themes in Self-Initiated Development, Part 2

In Part 1 we identified three common themes in successful self-initiated development: The idea, thought, or circumstance that triggers the need to take action Reflection about your specific situation to evaluate the best alternatives for future actions Planning to ensure actions are aligned with your goals and schedule Let’s examine the first theme which generally starts with a trigger that prompts you to think about your situation and eventually leads to an action on your part.  Before we get into …

 

What are your Customer’s Needs?

In Customer Focus – The SID Way we write a lot about knowing the needs of your customer.  Part of knowing your customer’s needs are to know more about them and how they will use your product or service.  I’m often asked, “How do I learn a customer’s needs?”  The wrong answer is to assume you know.  The simplest right answer is to ask them a series of questions to learn more. Let’s consider a scenario where you work in …

 

Common Themes in Self-Initiated Development, Part 1

Initiative starts with a thought or idea that is transformed by reflection and planning into behaviors or actions for a specific, desired outcome.  The thought or idea may originate from you, may be given to you by someone else, or possibly be dictated by your circumstances.  Depending on the type of initiative needed or level of effort involved, initiative can range from a simple process to a well-thought out approach over a period of time, as is the case of …

 
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